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Cookie Policy

Transparency About How We Use Cookies to Enhance Your Experience

Last Updated: August 5, 2025
GDPR & PIPEDA Compliant
User Control

Quick Summary

We use cookies to improve your gaming experience, remember your preferences, and analyze how our platform is used. We never use cookies for targeted advertising or sell your data to third parties. You can control cookie settings at any time through our preference center.

This Cookie Policy explains how SocialRoot Gaming Corporation ("SocialRoot," "we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control our use of them. This policy should be read in conjunction with our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

What Cookies Contain

  • • Unique identifier
  • • Site name
  • • Expiration date
  • • Preference settings

What Cookies Don't Do

  • • Cannot run programs
  • • Cannot deliver viruses
  • • Cannot access your hard drive
  • • Cannot collect personal files

Similar Technologies: We also use similar technologies like pixels, web beacons, and local storage, which function similarly to cookies and are covered by this policy.

Why We Use Cookies

We use cookies for several important reasons:

Authentication & Security

Keep you logged in securely and protect your account from unauthorized access.

Personalization

Remember your preferences, language settings, and customize your gaming experience.

Performance

Ensure fast loading times and optimize platform performance for your device.

Analytics

Understand how users interact with our platform so we can improve features and fix issues.

Gaming Experience

Save your game progress, favorite games, and maintain continuity across sessions.

What We DON'T Use Cookies For: We do not use cookies for targeted advertising, selling data to third parties, or tracking you across other websites.

Types of Cookies We Use

Essential Cookies

Always On

Required for the platform to function properly. These cannot be disabled.

  • User authentication and security
  • Fraud prevention
  • Load balancing
  • Session management

Functional Cookies

Optional

Enhance your experience by remembering your choices and preferences.

  • Language preferences
  • Username memory
  • Game preferences
  • Sound settings

Analytics Cookies

Optional

Help us understand how you use our platform to improve it.

  • Page visit tracking
  • Feature usage
  • Error reporting
  • Performance metrics

Performance Cookies

Optional

Ensure optimal platform performance and loading speeds.

  • CDN optimization
  • Cache management
  • Load time tracking
  • Resource optimization

Specific Cookies We Use

Cookie Name Type Purpose Duration
session_id Essential Maintains your login session Session
auth_token Essential Secure authentication 7 days
lang_pref Functional Language preference 1 year
game_settings Functional Game preferences (sound, graphics) 1 year
_ga Analytics Google Analytics tracking 2 years
_gid Analytics Google Analytics session 24 hours
cf_clearance Performance Cloudflare security 30 minutes

Note: This list may not be exhaustive. We regularly review and update our cookie usage to ensure minimal data collection.

Third-Party Cookies

Some features on our platform involve third-party services that may set their own cookies:

Google Google Analytics

Privacy Policy

Used to analyze platform usage and improve user experience. Data is anonymized.

Cloudflare Cloudflare

Privacy Policy

Provides security and performance optimization for our platform.

Customer Support Tools

When you contact support

Used only when you initiate contact with our support team.

Important: We carefully select third-party services and require them to respect your privacy. We do not allow third-party advertising cookies on our platform.

How to Manage Your Cookie Preferences

You have several options for managing cookies:

1. Through Our Platform

Use our Cookie Control Center to manage your preferences:

2. Through Your Browser

Most browsers allow you to control cookies through their settings:

Chrome Settings Firefox Settings Safari Settings Edge Settings

3. Third-Party Opt-Out

Opt out of specific third-party cookies:

Google Analytics Opt-Out

Browser Cookie Settings

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Here are the most common browser settings:

Block All Cookies

Prevents all websites from setting cookies. May significantly impact functionality.

Block Third-Party Cookies

Blocks cookies from external domains while allowing first-party cookies.

Clear Cookies on Exit

Automatically deletes all cookies when you close your browser.

Do Not Track

Sends a signal to websites requesting they don't track you (not all sites honor this).

Impact of Disabling Cookies

If you disable or refuse cookies, please note that some parts of SocialRoot may become inaccessible or not function properly:

Without Essential Cookies

  • Cannot log in to your account
  • Cannot play games
  • Security features disabled
  • Platform may not load

Without Optional Cookies

  • Preferences not saved
  • Language resets each visit
  • Slower performance
  • Less personalized experience

Recommendation: For the best experience, we recommend allowing at least essential cookies.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

How We'll Notify You

  • Update the "Last Updated" date at the top of this policy
  • Display a notice on our platform for significant changes
  • Request new consent if required by law

Your Continued Use: By continuing to use SocialRoot after updates are posted, you accept the updated Cookie Policy.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, we're here to help:

Privacy Team

privacy@socialroot.net

Response within 48 hours

Mailing Address

SocialRoot Gaming Corporation

Attn: Privacy Department

Toronto, ON, Canada

Contact Form Privacy Policy

How Our Cookie Banner Looks

Here's an example of the cookie consent banner you'll see when first visiting SocialRoot:

We use cookies

SocialRoot uses cookies to enhance your gaming experience. By continuing, you accept our use of essential cookies. You can manage optional cookies in settings.